Eventful morning!!!

[maggi200]

What Karl said. Reputation is built on quality of service not a plaque above the door

Doesn't matter if we have used the same dealer as Darren either for our opinions to be valid, I never added anything specific to them

 

[Renault trade guy]

Also you have to pay for the showroom change and have to run each renaultsport model as a demo so you are paying to have a name above your door when you can work on getting a name without paying.

You don't have to change your showroom ! And you get tested by RUK every 6 months. Also you no longer have to run each sport as a demo !

 

[Renault trade guy]

What Karl said. Reputation is built on quality of service not a plaque above the door

Doesn't matter if we have used the same dealer as Darren either for our opinions to be valid, I never added anything specific to them

I agree that's why I give that dealer 10/10 for there service and they get a good write up on the Renault sport forum !

 

[maggi200]

Do you work for said dealer :lol:

Karl works for Renault so don't be offended if I take his word for it

 

[Renault trade guy]

Do you work for said dealer :lol:

Karl works for Renault so don't be offended if I take his word for it

No I work for RUK , Renault Nissan Consultant no offence taken :!:

 

[Karl]

Also you have to pay for the showroom change and have to run each renaultsport model as a demo so you are paying to have a name above your door when you can work on getting a name without paying.

You don't have to change your showroom ! And you get tested by RUK every 6 months. Also you no longer have to run each sport as a demo !

When we got offered it this was all the things we was told to do. But anyway this thread isnt here to argue about becoming a Renaultsport dealer. Its about a Twingo Renaultsport owner being upset by a dealer. And everyone has there own opinions.

Theres more then one thread about arnold clark

general-twingo-renaultsport/twingo-back-arnold-clark-t4620.html?hilit=arnold%20clark

post52711.html?hilit=arnold%20clark#p52711

post46404.html?hilit=arnold%20clark#p46404

general-twingo-renaultsport/king-stupid-renault-wiring-t2049.html?hilit=arnold%20clark

post22590.html?hilit=arnold%20clark#p22590

Think thats all of them might read though and you will see comments about them.

 

[Renault trade guy]

Also you have to pay for the showroom change and have to run each renaultsport model as a demo so you are paying to have a name above your door when you can work on getting a name without paying.

You don't have to change your showroom ! And you get tested by RUK every 6 months. Also you no longer have to run each sport as a demo !

When we got offered it this was all the things we was told to do. But anyway this thread isnt here to argue about becoming a Renaultsport dealer. Its about a Twingo Renaultsport owner being upset by a dealer. And everyone has there own opinions.

Theres more then one thread about arnold clark
Not interested in the other Arnold Clark dealers just thought I would defend the dealer I use! I get a great service and they do t even know I work for RUK!

general-twingo-renaultsport/twingo-back-arnold-clark-t4620.html?hilit=arnold%20clark

post52711.html?hilit=arnold%20clark#p52711

post46404.html?hilit=arnold%20clark#p46404

general-twingo-renaultsport/king-stupid-renault-wiring-t2049.html?hilit=arnold%20clark

post22590.html?hilit=arnold%20clark#p22590

Think thats all of them might read though and you will see comments about them.

 

[maggi200]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

 

[Renault trade guy]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

I have had a bad experience in another Arnold Clark Renault dealer but pollokshaws branch restored my faith due to there good service! I agree that it's only bad reports that get put on but we should defend things we no is incorrect ! For all we know the driver of the twingo could of acted like a cock to the staff and that's why his back is up. And if I was to be 100% I would say there one one guy that has now been removed from the branch that was rude. But apart from that 100% recommend.

 

[maggi200]

But your experience was clearly a different one so I can't understand how you know the OP is wrong? Unless you were specifically dealing with it at the dealership?

I know a few who have had a bad experience, including me, at a merc dealership. And others who can't praise the same dealership enough. Because I obviously dealt with the bloke with under developed genitalia who thought it was alright to not act like he was bothered with customer care.

 

[weebob]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

I have had a bad experience in another Arnold Clark Renault dealer but pollokshaws branch restored my faith due to there good service! I agree that it's only bad reports that get put on 1. but we should defend things we no is incorrect ! 2. For all we know the driver of the twingo could of acted like a c**k to the staff and that's why his back is up. And if I was to be 100% I would say there one one guy that has now been removed from the branch that was rude. But apart from that 100% recommend.

1. We are talking about a persons experience here, do you know what he has stated is incorrect? For what he classes as a unacceptable treatment, may be acceptable to others. For the record it would of been unacceptable to me, if I had been though the same.
2. It maybe a idea for someone that has presented themselves as working for RUK to not state a member of the community 'for all we know' may of been a cock...

are you sure you dont work for said dealership?? Seem to be a little defensive over it.

 

[Renault trade guy]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

I have had a bad experience in another Arnold Clark Renault dealer but pollokshaws branch restored my faith due to there good service! I agree that it's only bad reports that get put on 1. but we should defend things we no is incorrect ! 2. For all we know the driver of the twingo could of acted like a c**k to the staff and that's why his back is up. And if I was to be 100% I would say there one one guy that has now been removed from the branch that was rude. But apart from that 100% recommend.

1. We are talking about a persons experience here, do you know what he has stated is incorrect? For what he classes as a unacceptable treatment, may be acceptable to others. For the record it would of been unacceptable to me, if I had been though the same.
2. It maybe a idea for someone that has presented themselves as working for RUK to not state a member of the community may of been a c**k...

are you sure you dont work for said dealership??

If you read this correctly no one has referred to anyone as being a cock, try reading it again then comment
ThankS

 

[weebob]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

I have had a bad experience in another Arnold Clark Renault dealer but pollokshaws branch restored my faith due to there good service! I agree that it's only bad reports that get put on 1. but we should defend things we no is incorrect ! 2. For all we know the driver of the twingo could of acted like a c**k to the staff and that's why his back is up. And if I was to be 100% I would say there one one guy that has now been removed from the branch that was rude. But apart from that 100% recommend.

1. We are talking about a persons experience here, do you know what he has stated is incorrect? For what he classes as a unacceptable treatment, may be acceptable to others. For the record it would of been unacceptable to me, if I had been though the same.
2. It maybe a idea for someone that has presented themselves as working for RUK to not state a member of the community 'for all we know' may of been a c**k...

are you sure you dont work for said dealership?? Seem to be a little defensive over it.

If you read this correctly no one has referred to anyone as being a c**k, try reading it again then comment
ThankS

As you can see by the time stamps, I was in the process of editing before you posted,, but my comment still stands. Your not in a position to say 'for all we know' that he may of been a cock, it shouldnt matter.

At worst, even if he was I dont think he should of been treated like this. There is no excuse for shoddy workmanship.

 

[Renault trade guy]

Just for your knowledge no I don't work in the dealership wish I did it would be cheaper for me

 

[Renault trade guy]

In fact any car related forum I have never seen a good word about Arnold Clark written. And I've seen that name a lot.

I've found a dealer that seems good and when I have a good experience I will report it back. You get a lot of bias on forums as people tend to report the bad not the good dealers, however, usually people would argue (like you have) in a dealers defence. In the many threads I've read about this particular dealer network, you're the first!

I have had a bad experience in another Arnold Clark Renault dealer but pollokshaws branch restored my faith due to there good service! I agree that it's only bad reports that get put on 1. but we should defend things we no is incorrect ! 2. For all we know the driver of the twingo could of acted like a c**k to the staff and that's why his back is up. And if I was to be 100% I would say there one one guy that has now been removed from the branch that was rude. But apart from that 100% recommend.

1. We are talking about a persons experience here, do you know what he has stated is incorrect? For what he classes as a unacceptable treatment, may be acceptable to others. For the record it would of been unacceptable to me, if I had been though the same.
2. It maybe a idea for someone that has presented themselves as working for RUK to not state a member of the community 'for all we know' may of been a c**k...

are you sure you dont work for said dealership?? Seem to be a little defensive over it.

If you read this correctly no one has referred to anyone as being a c**k, try reading it again then comment
ThankS

As you can see by the time stamps, I was in the process of editing before you posted,, but my comment still stands. Your not in a position to say that he may of been a c**k, even if he was I dont think he should of been treated like this. There is no excuse for shoddy workmanship

Sorry but did he not state that he hit a pot hole !!!!!!!!!! I was was only saying that I acted like a cock and got. I help I do have the right to say thing that's what a forum is designed for, but thank for your input

 

[weebob]

Sorry but did he not state that he hit a pot hole !!!!!!!!!! I was was only saying that I acted like a c**k and got. I help I do have the right to say thing that's what a forum is designed for, but thank for your input

Again doesn't really matter if they haven't tightened the engine mounts correctly or it was a faulty part. The OP was venting about what he perceived as poor service, sharing a experience, that's what a forum is designed for. People are able to read it and take what they want from it. Much as you defending the same dealership.

Unfortunately as Karl has pointed out there are more than a few threads showing a poor level of service from Arnold Clark.

I was was only saying that I acted like a c**k and got

?

 

[maggi200]

True a forum is a debate and a place to voice opinions. However, stating you work for ruk are you not effectively a representative of them as an employee and therefore any opinion you give, should be representative of them...?

I think perhaps you should speak to a manager, show them your posts and let them decide if you were out of order? Cos I certainly felt you were... If you weren't, you gotz nothing to get defensive about.

All were pointing out is his experience is x and you're arguing it's y when you can not surely know unless you were either him (which unless you're a wierd troll you're not) or you work for the dealership.

 

[DrDrew]

All were pointing out is his experience is x and you're arguing it's y when you can not surely know unless you were either him (which unless you're a wierd troll you're not) or you work for the dealership.

Highlighting I presume you're using troll in the prankster sense, and not in an offensive manner

 

[weebob]

All were pointing out is his experience is x and you're arguing it's y when you can not surely know unless you were either him (which unless you're a wierd troll you're not) or you work for the dealership.

Highlighting I presume you're using troll in the prankster sense, and not in an offensive manner

not

or

 

[maggi200]

Ha yea a forum troll. Someone signing up under a different username in this context.

Not stating that they may be hideously ugly